
Creating impactful products through Strategic Design and Facilitation.
Helping teams unlock clarity, align better, and innovate faster through product design, strategic workshops, and hands-on training.

Creating impactful products through Strategic Design and Facilitation.
Helping teams unlock clarity, align better, and innovate faster through product design, strategic workshops, and hands-on training.
I help with...
I help with...

Clear direction for complex UX challenges.
When your product feels messy, scattered, or stuck, I help your team cut through the noise, align on what matters, and move forward with clarity and confidence.
I help you:
› Define a clear UX roadmap with focused strategy sprints.
› Align your team and stakeholders around user-centered priorities.
› Turn decisions into action through ongoing design partnership.
I help you:
› Define a clear UX roadmap with focused strategy sprints.
› Align your team and stakeholders around user-centered priorities.
› Turn decisions into action through ongoing design partnership.



Clear direction for complex UX challenges.
When your product feels messy, scattered, or stuck, I help your team cut through the noise, align on what matters, and move forward with clarity and confidence.
I help you:
› Define a clear UX roadmap with focused strategy sprints.
› Align your team and stakeholders around user-centered priorities.
› Turn decisions into action through ongoing design partnership.


Facilitated workshops that move things forward.
When conversations go in circles or decisions stall, a well-designed workshop can get your team focused, aligned, and moving forward—without draining endless meetings.
I help you:
› Make fast, confident decisions with tailored facilitation.
› Align teams on priorities through focused discovery sessions.
› Unlock progress with actionable outcomes everyone supports.



Facilitated workshops that move things forward.
When conversations go in circles or decisions stall, a well-designed workshop can get your team focused, aligned, and moving forward—without draining endless meetings.
I help you:
› Make fast, confident decisions with tailored facilitation.
› Align teams on priorities through focused discovery sessions.
› Unlock progress with actionable outcomes everyone supports.




I help you or your team members:
› Lead UX projects confidently with guidance and real-world support.
› Organize your work using practical toolkits and templates.
› Grow your facilitation and leadership skills to drive team alignment.
› Feel supported by a like-minded community.
Whether you’re feeling stuck, isolated, or eager to grow, I offer practical support to help you manage complex UX projects, facilitate better, and start leading.
Support for designers ready to lead with confidence.


I help you or your team members:
› Lead UX projects confidently with guidance and real-world support.
› Organize your work using practical toolkits and templates.
› Grow your facilitation and leadership skills to drive team alignment.
› Feel supported by a like-minded community.
Whether you’re feeling stuck, isolated, or eager to grow, I offer practical support to help you manage complex UX projects, facilitate better, and start leading.
Support for designers ready to lead with confidence.

I specialize in elevating product design and enhancing team collaboration and innovation through tailored workshops and facilitation
I specialize in elevating product design and enhancing team collaboration and innovation through tailored workshops and facilitation
I specialize in elevating product design and enhancing team collaboration and innovation through tailored workshops and facilitation
With over 16 years of experience in the Design field, I'm a certified Design Sprint facilitator, passionate about driving innovation, fostering collaboration, and delivering impactful results through design excellence.
A few companies I’ve worked with
A few companies I’ve worked with

What people say
Svenja Haus
Managing Partner at crispycoaching
"I had the pleasure of working with Carolina for several years, and I can confidently say she is one of the most remarkable creative minds and thought leaders in design and UX leadership.
Her calm and clear approach to any challenge makes her an invaluable asset to any team, and her deep understanding of business challenges sets her apart.
Carolina is the Swiss Army knife of design—she can do it all. Whether it’s crafting pixel-perfect Figma designs, facilitating workshops in design sprints, or scaling design at an organizational level, she tackles every task with expertise and precision. Her ability to seamlessly navigate between strategy and execution is truly impressive.
I highly recommend working with Carolina, and I look forward to collaborating with her again in the future!"Rosie Evans-Krimme
Director Innovation Lab & Behavioural Science
"Carolina is an exceptional leader, collaborator and innovator.
As a key member of the in-house research and development team, the Coaching Lab, Carolina helped connect the dots between product and customer needs through her strong facilitation skills and impactful workshops. Many of these workshops and results became best practice and were embedded into the product. It’s rare to work with someone who can truly work in a co-creative way and maintain the speed and delivery needed for a fast-growing, technology company. In addition to these points, Carolina is an absolute joy to work with and always makes time for supporting other people’s development and sharing her passions."
Christoph Poyault
Strategy & Leadership Team Coach
"Every digital artifact Carolina touches becomes beautiful and easy to grasp at a first glance. She succeeds in making complicated information easy to understand for everyone.
With great empathy Carolina is an expert facilitator who deeply cares that every participant knows clearly what is expected and feels safe. She cares for environment in which teams can thrive highly efficiently. She contributes helpful and clear structures in our work environment.
I appreciate Carolina as a sparring partner to challenge and improve new ideas or approaches as she provides valuable feedback to improve the status quo. I experience her to be hard working and very reliable partner to collaborate with. With her positive attitude and hands-on mentality she is always able to deliver fast results when needed. I highly recommend working with Carolina!"Cristina Ilenescu
Service Designer at Employment and Social Development Canada (ESDC)
"I had the chance to work with Carolina as part of her UX team, and it was a great experience.
Even though the pace was fast and she had a whole team to manage, she always made time to welcome me, answer my questions and make sure I felt comfortable to do my work.
I really appreciated her calm approach and her ability to think outside the box. She created a supportive, collaborative environment that made it easy to do our best work.
Any team would be lucky to have Carolina, she’s a thoughtful leader and a pleasure to work with!"Juljan May
Director of Engineering
"I highly recommend Carol as a UX Designer. She is not only a highly skilled designer but also a pleasure to work with.
Carol is diligent, professional, and always brings a positive, friendly attitude to the table. She approaches every project with a high level of expertise and attention to detail. Her ability to manage and oversee projects is exceptional.
Whether it’s wireframing, prototyping, user research, or UI design, Carol demonstrates a deep understanding of the entire UX process.
Beyond her technical abilities, Carol's communication and collaboration skills are outstanding."
Allison Riggs
Digital Sales and Marketing Head Coach at IMPACT
"Carol is an amazing team member - one I would take for any project, any day of the week.
She understands the total brand concept, from marketing to HR to operations, and is able to apply that company-wide into a thriving company culture.
We've gone through complete re-branding, event promotions, partner branding, employee engagement campaigns and more together.
She is a team-player, contributor and leader. Any team would be lucky to have Carol, not just for UX, but any project that needs a creative-thinker."
Svenja Haus
Managing Partner at crispycoaching
"I had the pleasure of working with Carolina for several years, and I can confidently say she is one of the most remarkable creative minds and thought leaders in design and UX leadership.
Her calm and clear approach to any challenge makes her an invaluable asset to any team, and her deep understanding of business challenges sets her apart.
Carolina is the Swiss Army knife of design—she can do it all. Whether it’s crafting pixel-perfect Figma designs, facilitating workshops in design sprints, or scaling design at an organizational level, she tackles every task with expertise and precision. Her ability to seamlessly navigate between strategy and execution is truly impressive.
I highly recommend working with Carolina, and I look forward to collaborating with her again in the future!"Rosie Evans-Krimme
Director Innovation Lab & Behavioural Science
"Carolina is an exceptional leader, collaborator and innovator.
As a key member of the in-house research and development team, the Coaching Lab, Carolina helped connect the dots between product and customer needs through her strong facilitation skills and impactful workshops. Many of these workshops and results became best practice and were embedded into the product. It’s rare to work with someone who can truly work in a co-creative way and maintain the speed and delivery needed for a fast-growing, technology company. In addition to these points, Carolina is an absolute joy to work with and always makes time for supporting other people’s development and sharing her passions."
Christoph Poyault
Strategy & Leadership Team Coach
"Every digital artifact Carolina touches becomes beautiful and easy to grasp at a first glance. She succeeds in making complicated information easy to understand for everyone.
With great empathy Carolina is an expert facilitator who deeply cares that every participant knows clearly what is expected and feels safe. She cares for environment in which teams can thrive highly efficiently. She contributes helpful and clear structures in our work environment.
I appreciate Carolina as a sparring partner to challenge and improve new ideas or approaches as she provides valuable feedback to improve the status quo. I experience her to be hard working and very reliable partner to collaborate with. With her positive attitude and hands-on mentality she is always able to deliver fast results when needed. I highly recommend working with Carolina!"Cristina Ilenescu
Service Designer at Employment and Social Development Canada (ESDC)
"I had the chance to work with Carolina as part of her UX team, and it was a great experience.
Even though the pace was fast and she had a whole team to manage, she always made time to welcome me, answer my questions and make sure I felt comfortable to do my work.
I really appreciated her calm approach and her ability to think outside the box. She created a supportive, collaborative environment that made it easy to do our best work.
Any team would be lucky to have Carolina, she’s a thoughtful leader and a pleasure to work with!"Juljan May
Director of Engineering
"I highly recommend Carol as a UX Designer. She is not only a highly skilled designer but also a pleasure to work with.
Carol is diligent, professional, and always brings a positive, friendly attitude to the table. She approaches every project with a high level of expertise and attention to detail. Her ability to manage and oversee projects is exceptional.
Whether it’s wireframing, prototyping, user research, or UI design, Carol demonstrates a deep understanding of the entire UX process.
Beyond her technical abilities, Carol's communication and collaboration skills are outstanding."
Allison Riggs
Digital Sales and Marketing Head Coach at IMPACT
"Carol is an amazing team member - one I would take for any project, any day of the week.
She understands the total brand concept, from marketing to HR to operations, and is able to apply that company-wide into a thriving company culture.
We've gone through complete re-branding, event promotions, partner branding, employee engagement campaigns and more together.
She is a team-player, contributor and leader. Any team would be lucky to have Carol, not just for UX, but any project that needs a creative-thinker."

Trusted by
Svenja Haus
Managing Partner at crispycoaching
"I had the pleasure of working with Carolina for several years, and I can confidently say she is one of the most remarkable creative minds and thought leaders in design and UX leadership.
Her calm and clear approach to any challenge makes her an invaluable asset to any team, and her deep understanding of business challenges sets her apart.
Carolina is the Swiss Army knife of design—she can do it all. Whether it’s crafting pixel-perfect Figma designs, facilitating workshops in design sprints, or scaling design at an organizational level, she tackles every task with expertise and precision. Her ability to seamlessly navigate between strategy and execution is truly impressive.
I highly recommend working with Carolina, and I look forward to collaborating with her again in the future!"Rosie Evans-Krimme
Director Innovation Lab & Behavioural Science
"Carolina is an exceptional leader, collaborator and innovator.
As a key member of the in-house research and development team, the Coaching Lab, Carolina helped connect the dots between product and customer needs through her strong facilitation skills and impactful workshops. Many of these workshops and results became best practice and were embedded into the product. It’s rare to work with someone who can truly work in a co-creative way and maintain the speed and delivery needed for a fast-growing, technology company. In addition to these points, Carolina is an absolute joy to work with and always makes time for supporting other people’s development and sharing her passions."
Christoph Poyault
Strategy & Leadership Team Coach
"Every digital artifact Carolina touches becomes beautiful and easy to grasp at a first glance. She succeeds in making complicated information easy to understand for everyone.
With great empathy Carolina is an expert facilitator who deeply cares that every participant knows clearly what is expected and feels safe. She cares for environment in which teams can thrive highly efficiently. She contributes helpful and clear structures in our work environment.
I appreciate Carolina as a sparring partner to challenge and improve new ideas or approaches as she provides valuable feedback to improve the status quo. I experience her to be hard working and very reliable partner to collaborate with. With her positive attitude and hands-on mentality she is always able to deliver fast results when needed. I highly recommend working with Carolina!"Cristina Ilenescu
Service Designer at Employment and Social Development Canada (ESDC)
"I had the chance to work with Carolina as part of her UX team, and it was a great experience.
Even though the pace was fast and she had a whole team to manage, she always made time to welcome me, answer my questions and make sure I felt comfortable to do my work.
I really appreciated her calm approach and her ability to think outside the box. She created a supportive, collaborative environment that made it easy to do our best work.
Any team would be lucky to have Carolina, she’s a thoughtful leader and a pleasure to work with!"Juljan May
Director of Engineering
"I highly recommend Carol as a UX Designer. She is not only a highly skilled designer but also a pleasure to work with.
Carol is diligent, professional, and always brings a positive, friendly attitude to the table. She approaches every project with a high level of expertise and attention to detail. Her ability to manage and oversee projects is exceptional.
Whether it’s wireframing, prototyping, user research, or UI design, Carol demonstrates a deep understanding of the entire UX process.
Beyond her technical abilities, Carol's communication and collaboration skills are outstanding."
Allison Riggs
Digital Sales and Marketing Head Coach at IMPACT
"Carol is an amazing team member - one I would take for any project, any day of the week.
She understands the total brand concept, from marketing to HR to operations, and is able to apply that company-wide into a thriving company culture.
We've gone through complete re-branding, event promotions, partner branding, employee engagement campaigns and more together.
She is a team-player, contributor and leader. Any team would be lucky to have Carol, not just for UX, but any project that needs a creative-thinker."
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Let’s create something extraordinary together!
Let’s create something extraordinary together!
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